Privacy Policy

PRIVACY POLICY Date of Last Revision: January 21, 2025

Welcome to the website (the "Site") of Tim Brandenburg ("we," "us," or "our"). We provide YouTube coaching services, resources, and consulting to content creators ("Creators") to help them grow their channels and businesses through our coaching program and platform (collectively, the "Service").

This Privacy Policy explains the personal information we collect from our clients and Site visitors (collectively, "you"), how we use and share that information, and your choices concerning our information practices. This Privacy Policy is incorporated into and forms part of our Terms of Service.

Before using the Service or submitting any personal information, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or use the Service.

  1. PERSONAL INFORMATION WE COLLECT

Personal Information You Provide: We collect the following categories of personal information:

● Identification Information: We collect your name, email address, phone number, address, and any additional information you provide when you enroll in our coaching program.

● Financial Information: Our payment processor Stripe collects the financial information necessary to process payments. Your financial data is processed pursuant to Stripe's services agreement and privacy policy.

● Communication Information: We collect information when you contact us with questions and when you participate in coaching sessions, consultations, or surveys.

● YouTube Channel Information: We collect information about your YouTube channel, analytics, and performance metrics to provide our coaching services.

● Commercial Information: We maintain records of our coaching sessions, your progress, and services provided.

● Social Media Information: When you interact with our social media presence, we may collect information you make available through your social media settings.

● Internet Activity Information: When you visit our Site, we receive:

  • Log Information: IP address, browser type, date and time of visits

  • Cookies Information: See "Cookies" section below

  • Device Information: Device name, operating system, and browser type

  • Usage Information: How you use our Service

  • Location Information: Approximate location from IP address

  • Email Tracking: Open and click data from email campaigns

● Discord Information: When you join our community, we have access to your Discord profile and activity within our community space.

● Video Conference Information: Through Zoom/Google Meet, we collect:

  • Meeting attendance and duration

  • Recording of coaching sessions (with your consent)

  • Chat messages during sessions

  1. HOW WE USE PERSONAL INFORMATION

We use personal information for:

  • Providing coaching services and support

  • Processing payments

  • Communicating about your progress

  • Analyzing YouTube channel performance

  • Improving our services

  • Marketing and promotional purposes

  • Legal compliance

  • Security and fraud prevention

  1. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We may share personal information with:

● Service Providers:

  • Stripe (payment processing)

  • Google Workspace (document storage)

  • Zoom/Google Meet (video calls)

  • Notion (project management)

  • Calendly (scheduling)

  • ConvertKit (email marketing)

  • Discord (community platform)

  • WhatsApp (communication)

  • HubSpot (CRM)

  • Moneybird (accounting)

  • Helpscout (support)

● Business Transfers: In connection with any merger, sale of company assets, or acquisition.

● Legal Requirements: To comply with laws or respond to legal requests.

  1. COOKIES

We use cookies to operate our Site and improve your experience. You can control cookies through your browser settings. For more information, visit our Cookie Policy.

  1. YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Data portability

  • Withdraw consent

  1. CHILDREN

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16.

  1. SECURITY

We implement commercially reasonable security measures to protect your information. However, no Internet transmission is ever fully secure.

  1. INTERNATIONAL USERS

Your information will be transferred to and processed in the Netherlands, EU, and other locations where our service providers operate.

  1. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy at any time. We will notify you of material changes via email or Site notification.

  1. CONTACT US

For privacy questions or concerns:
Tim Brandenburg
Address: Lindenhoeveweg 41, 1096 DT, Amsterdam, Noord-Holland, The Netherlands
Email: tim@timbrandenburg.com
tel: +31634045456
KvK: 92026818
BTW-ID (Tax id): NL004931969B37

This privacy policy is governed by Dutch law and EU regulations.